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Published setup guide outlines how Shopify merchants can connect consent management with client-side tags and server-side tracking destinations Elevar has published documentation for integrating Captain Compliance’s consent management platform with…
Research finds 96% of UK consumers are open to brand loyalty, but retailers are underinvesting in delivery, product quality, and returns experiences that encourage it UK retailers may be investing…
New platform combines AI-driven issue investigation, omnichannel customer service, and support analytics in a unified workspace Hiver has launched Hiver Omni, an agentic AI-powered omnichannel customer service platform designed to…
The 37-page guide and workbook outlines a practical framework for creating content suited to traditional search engines, AI-generated answers and voice search SmallBizSEO, a search engine optimization provider focused on…
The airline plans to use AI-powered content management and personalization to improve passenger communications across websites, mobile apps and other digital channels EgyptAir, Egypt’s national airline, has selected Sitecore’s AI-powered…
Enhanced migration tools, expert services and flexible commercial models aim to reduce the cost, complexity and risk of consolidating legacy customer communications systems Smart Communications, a customer engagement technology provider…
Oversubscribed round co-led by Mudita Ventures and Collide Capital will support product development, broader platform coverage and enterprise growth GUDEA, an AI-powered narrative intelligence platform that describes itself as the…
New mobile app captures in-person meetings, customer calls and conference conversations, converting them into follow-ups, deal updates and team actions Reevo, an AI-native sales platform, has launched a mobile app…
Leadership changes aim to strengthen strategic execution, identify growth opportunities and drive long-term value creation across the global communications business 8×8, Inc. (NASDAQ: EGHT), a provider of business communications solutions,…
Cox Automotive upgrade gives mutual customers access to unified customer data, AI-generated insights and website activity within existing dealership workflows Cox Automotive’s VinSolutions has announced an upgrade that embeds Fullpath’s…
Independent PR agency reports nearly doubling revenue since 2020, supported by strategic acquisitions, international expansion and investments in AI-powered communications intelligence MikeWorldWide (MWW) is celebrating its 40th anniversary after growing…
Integration gives healthcare marketers access to audience segments based on attitudes, behaviors and motivations through DeepIntent’s programmatic platform AI-powered audience intelligence platform Tunnl has partnered with healthcare marketing platform DeepIntent…
Company doubles year-over-year ARR growth rate as new capabilities extend experience context into engineering, customer support and AI agent monitoring Quantum Metric reported continued growth acceleration in Q3 2026, with…
New capability combines product recommendations and customer service in a single AI conversation for retail brands Gladly has launched agentic commerce, extending its existing agentic service capabilities to enable a…
New integration allows Quin’s AI assistant to read and update Asset-Map household data, reducing manual work before and after client meetings Asset-Map Holdings has announced a new integration with Quin,…
Acquisition of U.S. maps marketing business is expected to add approximately $2 million in annual recurring revenue and $900,000 in EBIT Locafy Limited (Nasdaq: LCFY, LCFYW) has entered into a…
New social listening platform monitors conversations across major networks to identify consumers showing active purchase intent and recommend responses Digital marketing agency Moburst has launched Intercept, an AI-powered social listening…
62% of respondents rank missing or mismatched fonts among their top three workflow pain points as brands manage increasingly distributed creative operations New research from Monotype highlights the operational challenges…
New framework combines direct publisher relationships, detailed campaign delivery data and independent supply-chain validation CTV advertising platform Jamloop has launched Jamloop Verified Supply™, a new framework designed to provide advertisers…
New product links agent conversations with customer behavior and business metrics as Mixpanel expands experimentation, analytics and AI governance capabilities Product intelligence company Mixpanel has introduced Agent Intelligence, a new…
New platform combines creative, audience and media intelligence across the open web, CTV and social in a self-serve workflow Kargo has announced the general availability of Karlo, a self-serve agentic…
Co-founders Het Balar and Harshal Shah will discuss link building, brand authority and visibility across traditional and AI-driven search Link Publishers is set to exhibit at brightonSEO 2026 on October…
New SSP combines premium publisher relationships, CTV-specific technology and content-level signals to address fragmentation in streaming advertising Starling has launched as a new supply-side platform (SSP) built specifically for connected…
New AI capabilities let teams connect, prepare, analyze, and report on business data through natural-language interactions Coupler.io has introduced Coupler AI, a suite of AI capabilities designed to connect data…
Spreedly survey finds consumers increasingly open to AI-driven product recommendations, while fraud and payment control remain major concerns Consumers appear increasingly willing to let AI shopping assistants influence which brands…
Digital experience intelligence company reports more than 100% year-over-year growth in multi-product ARR, alongside new AI tools and expanded partnerships Fullstory has reported strong first-half FY27 momentum, with multi-product annual…
Former Salesforce and Telstra executive will lead go-to-market, sales and partner development for Omilia’s Agentic CX platform across Asia-Pacific Omilia has appointed David Stone as Head of APAC, tasking the…
Expanded partnership integrates Blu Commerce intelligence with Pacvue’s Commerce Media Operating System to help brands connect investment decisions with retail media execution Horizon Commerce, the commerce and digital experience specialist…
Partnership provides growth capital and strategic support as Kipsu expands across hospitality, healthcare, and other customer experience markets Kipsu, a customer experience platform serving hospitality, healthcare, and other service-focused organizations,…
HP’s PC-based FAST service adopts Magnite’s SpringServe, programmatic activation, and ClearLine Curation capabilities Magnite (NASDAQ: MGNI) has been selected as the primary video ad server and a programmatic technology provider…
New 2026 study finds profit margin has overtaken net sales as the leading marketplace success metric, while TikTok Shop adoption continues to grow ChannelEngine’s 2026 Marketplace Seller Trends Report finds…
New identity solution uses first-party data and AI-powered intent models to help performance marketers identify and reach high-intent consumers across the open web Taboola (Nasdaq: TBLA) has launched Realize ID,…
New AI offerings combine account-level go-to-market data, standardized definitions, and attribution insights to improve transparency in B2B marketing analytics Dreamdata has introduced Dreamdata AI, a suite of three offerings designed…
New platform gives investment professionals ticker-level advertising data, KPI forecasts, and market intelligence ahead of quarterly earnings Guideline, a provider of advertising intelligence and media plan management technology, has launched…
Former Grey Group executive brings more than 35 years of global marketing and operations experience to lead Monks’ EMEA business Monks, the digital marketing, advertising, and technology services business of…
New measurement solution, developed with LiveRamp, gives advertisers a deduplicated view of incremental sales impact across digital media channels, including Meta Albertsons Media Collective, the retail media division of Albertsons…
New Q3 2026 survey finds consumers are cutting holiday spending, seeking discounts, and using social media throughout the shopping journey Holiday shoppers are planning to spend more cautiously this year…
AI-powered B2B marketing platform earns its second consecutive Inc. 5000 recognition as demand grows for more intelligent account-based marketing Propensity, an AI-powered B2B marketing platform focused on turning buyer signals…
Former Five9 and Aspect Software product executive to lead the company’s expansion of AI-powered contact center technology across regulated industries LinkLive has appointed Mike Bourke as Chief Executive Officer, bringing…
Recognition follows Atlanta expansion, record CES media showcase, and launch of AI visibility capabilities Uproar by Moburst, the public relations division of global marketing company Moburst, has been named to…
Premium pause inventory from DIRECTV Advertising, Philo and other streaming publishers can now be activated through Nexxen SSP and leading DSPs Nexxen has expanded programmatic access to Connected TV (CTV)…
Public beta introduces a lightweight, AI-friendly alternative to server-based CMS platforms for smaller websites WebHaste has launched a free, local-first Content Management System (CMS) in public beta, targeting website owners…
Company receives Leader positioning across Americas, APAC, and EMEA, with recognition for its vision, technology, and CX delivery capabilities Concentrix Corporation (NASDAQ: CNXC) has been named a Leader in Everest…
Nearly 20-year collaboration expands into SAP Customer Experience, with initial focus on SAP Sales Cloud v2 Trifork and SAP are expanding their nearly 20-year relationship through a new reseller agreement…
AI-referred traffic now reaches 85% of industrial brands analyzed by BlueTuskr, with 76% generating revenue from the channel AI assistants are becoming an increasingly important source of website traffic and…
Former GumGum executive will lead global commercial strategy as Onetag expands its international advertising business Onetag has appointed Peter Wallace as Chief Revenue Officer (CRO), bringing more than 15 years…
Revenue orchestration company reports 12x growth in AI credit consumption and increased adoption of AI-powered sales workflows Outreach, an agentic AI platform for revenue teams, reported strong momentum across the…
Collaboration will see both companies deploy each other’s platforms and train sales teams on the combined offering SalesCloser Technologies Ltd. (TSXV: SCAI; OTCQB: SCTLF; FSE: MJ5) has entered into a…
New deployment provides visibility into automated and agentic activity while helping safeguard customer interactions across digital insurance services Confused.com, a leading UK financial services comparison platform, has integrated HUMAN Sightline…
New integrations help healthcare organizations connect marketing campaigns with booked appointments and patient outcomes CallRail has introduced new healthcare capabilities designed to help medical practices and their marketing partners connect…
Advertising platform says acquisition and monetisation should be evaluated together to understand long-term user value Mobile app developers should look beyond individual metrics such as cost per install (CPI), eCPM…
Strategic alliance moves RMI’s list management and brokerage services to AudienceFirst Media while maintaining client continuity Moore and RMI Direct Marketing have announced a strategic alliance under which RMI is…
New investment will support product development, customer expansion, strategic partnerships, and Capacity’s global growth Capacity, an agentic support automation platform, has raised more than $54 million in Series E funding,…
Partnership brings Adform’s DSP, SSP, ad server, DMP and identity solutions to Globo’s programmatic advertising ecosystem Adform has been selected as one of Globo’s full-stack programmatic media partners in Brazil,…
Enterprise AI training platform expands from roleplay practice to real-call performance tracking, workflow training, and AI-powered coaching Outdoo AI, an enterprise AI roleplay and training platform for customer-facing teams, has…
Up to $12 million acquisition expands Perion’s presence across point-of-purchase media and opens access to the $70B+ U.S. retail media market Perion (NASDAQ & TASE: PERI), an AI-native digital advertising…
Bluesky, Discord, Reddit, Threads and WhatsApp added to earned media value standard as brands seek more accurate measurement across community and messaging platforms Ayzenberg Group today announced an expansion of…
Recognition highlights Rokt’s AI-powered decisioning technology and its role in driving personalized commerce experiences at the point of purchase Rokt, an ecommerce technology company specializing in machine learning-powered personalization, has…
3CLogic today announced the launch of AI Agent Evaluator, an automated quality assurance and scoring engine built into its Voice AI Hub to help enterprises evaluate the performance of conversational…
Digital Summit Philadelphia, a two-day conference for marketing leaders, will take place September 23–24, 2026, at The Bellevue Hotel in Philadelphia, bringing together marketing executives, strategists and practitioners to explore…
RedCloud Holdings plc (Nasdaq: RCT) has launched RedAI Sales, an intelligent application designed to help sales and field operations teams improve trade execution across fast-moving consumer goods (FMCG) supply chains.…
Litera, a provider of Legal AI technology, today announced new AI and growth intelligence capabilities designed to help law firms access institutional knowledge, strengthen client relationships and identify new business…
As low consumer sentiment and tariff pressures continue to squeeze retail margins, brands are approaching Black Friday, Cyber Monday and the holiday shopping season with caution. However, new analysis from…
ibi, a business unit of Cloud Software Group, today announced that it has been named an Overall Leader in Customer Experience and Vendor Credibility in Business Intelligence (BI) in the…
FP Transitions, a provider of business valuation, succession planning and enterprise growth solutions for financial advisors, today announced the launch of its new Estimated Value Index, a proprietary benchmarking tool…
Alorica Inc., a global provider of customer experience (CX) and digital transformation services, today announced the appointment of Sarah Machan-De Silva as President of Alorica Philippines and Grace Taeza as…
Ours Privacy, a HIPAA-compliant customer data platform built specifically for healthcare marketers, has raised $15 million in an oversubscribed Series A funding round led by Lightbank and Health Velocity Capital,…
ESW, the international growth engine for ambitious brands, today announced the appointment of Carl Cowling as Chief Executive Officer. Cowling will take up the role in early September as ESW…
ExperienceMINT™ announced that NECOA, a premium Korean residential water care brand, has deployed MINT’s ELEVATE™ retail experience platform across seven new stores in Texas as part of its U.S. expansion.…
AdRoll, an AI-powered multi-channel advertising platform, has announced a new ChatGPT advertising pilot for select AdRoll and AdRoll ABM customers. The pilot gives SMB, mid-market and B2B advertisers an early…
CallRail has announced a major expansion of Voice Assist, its AI-powered voice and text assistant, introducing real-time lead qualification and intelligent call transfer capabilities. The enhanced platform can now qualify…
Demandbase has released new data showing that AI assistants are becoming an increasingly important source of referral traffic and inbound leads for B2B companies, with ChatGPT driving the overwhelming majority…
Creativ Company has appointed Sarah Saul as Vice President of Marketing and Communications, strengthening its leadership team as the company expands its AI-powered marketing intelligence and creative technology offerings. Saul…
Gracenote, the content intelligence business of Nielsen, and Tubi Media Group, a division of Fox Corp., have announced a new agreement focused on improving content discovery, viewer experiences and advertising…
iQor, a global customer experience business process outsourcing provider, has climbed 11 positions to No. 34 in the Everest Group BPS Top 50™ 2026, reflecting continued growth across its global…
Kargo, a technology company focused on premium digital advertising, has announced a three-year Enterprise Discount Program agreement with Amazon Web Services (AWS) to support the expansion of its AI-powered advertising…
Fusion Connect, a provider of managed communications, connectivity and cloud solutions, has announced the availability of its AI-powered Contact Center as a Service (CCaaS) platform, alongside a flat-fee pricing model…
Brkthru, a digital media and marketing services company, has earned its fifth consecutive ranking on the Inc. 5000, the annual ranking of the fastest-growing private companies in the United States.…
Wizstar, an enterprise AI content creation platform, has announced the launch of Seedance 2.5 and MiniMax H3, expanding its AI video capabilities and giving creators and businesses more options for…
Upland Software, Inc. has announced that it has been recognized in the 2026 Gartner Magic Quadrant for Customer Service Knowledge Management Systems, published on July 16, 2026. The report evaluates…
Eyeota, a Dun & Bradstreet company, has announced a partnership with Zeotap Data / ROQAD to make its global audience ecosystem available within Amazon DSP. The collaboration enables advertisers to…
Onclusive has launched GEO Analytics, a new Generative Engine Optimization (GEO) solution that enables PR, communications, and marketing teams to monitor, analyze, and improve how their brands are represented across…
Delight.ai has introduced Delight Agent Model Context Protocol (MCP), a new standards-based integration that enables AI assistants such as Claude, Codex, Cursor, and other MCP-compatible clients to securely access and…
RetailMeNot has introduced its new AI-powered Rewards app for iOS and Android, marking the company’s biggest product transformation in its 20-year history. The app combines loyalty rewards, verified savings, AI-powered…
Marketing experience company Quad/Graphics, Inc. has launched Direct, a new full-service agency designed to help brands create, execute, and measure data-driven direct marketing campaigns as businesses increasingly reinvest in physical…
Lucihub has introduced SmartHub, a new AI-powered search experience that enables organizations to locate video content using natural language, helping creative, marketing, and communications teams quickly find the right assets…
Omnicom Public Relations agency MMC has introduced WEATHERVaiNE, an AI-powered cultural intelligence platform designed to help organizations detect emerging cultural shifts and translate them into strategic communications insights before they…
Healthcare marketing technology company PulsePoint has unveiled Hatch, a new AI-native conversational platform designed to simplify campaign planning, audience analysis, media activation, and performance measurement through natural language interactions. Unlike…
Basic 3PL has expanded its bulk storage, inventory preparation, and replenishment services to help ecommerce brands adapt to Amazon’s updated Warehousing and Distribution (AWD) eligibility requirements, which introduce stricter size…
Barrows Connected Store has promoted Tim Bagwell to Chief Technology Officer (CTO) as part of a broader leadership expansion aimed at accelerating innovation in connected retail and AI-powered commerce. Previously…
PulsePoint has expanded its Audience Manager platform to Google Search and Microsoft Bing, enabling healthcare marketers to reach verified healthcare professionals (HCPs) with NPI-level precision in two of the industry’s…
FreeWheel has introduced Video Content Report, a new reporting solution within Buyer Cloud designed to provide advertisers with greater transparency into where their connected TV (CTV) campaigns are delivered. The…
Pattern Group Inc. has announced a new technology partnership that enables brands to manage and optimize advertising in ChatGPT through its ecommerce advertising platform. The integration expands Pattern’s omnichannel advertising…
TrustedSite has announced that its trust badge application has achieved Built for Shopify status, Shopify’s highest recognition for app quality, performance, and reliability. The certification highlights the app’s seamless integration…
StackAdapt has unveiled Ivy Studio, a new AI-powered advertising hub designed to transform how marketers manage digital campaigns. Built on the company’s Ivy AI engine, the platform introduces AI agents…
Google is testing a new Email Verification Protocol (EVP) for Chrome that aims to simplify online account registration by eliminating the need for one-time passwords (OTPs) and magic links. The…
Amaze Holdings has announced a strategic partnership with BIGtoken to introduce a scalable affiliate marketing platform that connects brands and creators through an integrated campaign management and digital wallet solution.…
Rival Technologies has introduced Model Context Protocol (MCP), a new capability that enables organizations to securely connect proprietary customer research data with enterprise AI applications. The launch is designed to…
CoBALT has announced its expansion into the United States through a strategic partnership with the Korean American Chamber of Commerce of Washington State (KACCWA). As part of the collaboration, the…
Bolster AI has introduced Fraudulent Ads Monitoring & Takedowns, a new capability designed to help organizations detect and remove fraudulent advertisements that impersonate trusted brands and redirect consumers to phishing…
