Nextiva, the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to seamlessly deliver…
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales and marketing outcomes, today announced…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the winners of the 2024 LISTEN Awards at its annual user conference, LISTEN 2024. The CallMiner LISTEN Awards honor…
Invoca, a recognized leader in conversation intelligence AI, today unveiled new capabilities that leverage a combination of generative AI, large language models (LLMs), voice biometrics, and patented machine-learning technologies to help consumer…
Authenticx, a top conversation intelligence platform for healthcare organizations, announced the launch of Ava, an AI-powered in-app assistant that helps users quickly answer their most pressing business questions while serving up meaningful…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced CallMiner AI Assist, a collection of new and enhanced generative artificial intelligence (AI) capabilities that help organizations take action…
Marchex, which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced that Marchex Call Summaries and Sentiment Suite have collectively been chosen as the “Best…
Veritone, Inc. (NASDAQ: VERI), a leader in designing human-centered AI solutions, today launched Ask Veri, a new conversational intelligence solution that empowers Veritone Digital Media Hub (“DMH”) users to quickly extract actionable…
LivePerson, the enterprise leader in digital customer conversations, has been named to Fast Company‘s prestigious list of the World’s Most Innovative Companies of 2024. This marks the third time that Fast Company has…
For a fifth time, Veritone, Inc., a leader in designing human-centered AI solutions, won NAB Product of the Year for the company’s recently launched Ask Veri. The new conversational intelligence solution that empowers Veritone…
