NICE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor Assessment (doc # US52047824, December 2024). A total of…
BoostUp, the leader in Value-Based Revenue Forecasting, today announced the launch of Conversation Intelligence (CI), which will now be a native component of BoostUp’s Revenue Command Center. This move furthers…
Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, is set to continue its impact at several upcoming industry events,…
Marchex, which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced that the Marchex Sentiment Suite has been named New Product of the Year by…
Nextiva, the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to seamlessly deliver…
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales and marketing outcomes, today announced…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the winners of the 2024 LISTEN Awards at its annual user conference, LISTEN 2024. The CallMiner LISTEN Awards honor…
Invoca, a recognized leader in conversation intelligence AI, today unveiled new capabilities that leverage a combination of generative AI, large language models (LLMs), voice biometrics, and patented machine-learning technologies to help consumer…
Authenticx, a top conversation intelligence platform for healthcare organizations, announced the launch of Ava, an AI-powered in-app assistant that helps users quickly answer their most pressing business questions while serving up meaningful…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced CallMiner AI Assist, a collection of new and enhanced generative artificial intelligence (AI) capabilities that help organizations take action…
