New integration brings AI-powered knowledge, guided actions, and compliance-ready customer service directly into Zoom Contact Center. eGain has announced the launch of eGain AI Agent for Zoom Contact Center, a…
Acquisition aims to strengthen Salesforce’s AI agent capabilities and expand customer service automation across businesses of all sizes June 2026 – Salesforce has announced a definitive agreement to acquire customer…
Coevera has launched version 6.2 of its AI-native CRM platform, introducing a suite of new AI-powered capabilities designed to help sales teams better manage relationships, automate data processes, and improve…
Pipedrive has introduced new project management, workflow automation, and communication capabilities designed to help small and medium-sized businesses manage customer relationships and post-sale operations more efficiently within a single platform.…
Fullpath today announced the launch of the Agentic CRM, a category-defining automotive sales ecosystem built on the foundation of Fullpath’s Customer Data Platform (CDP). Currently in Beta testing for select…
Botpress, a platform for building and deploying AI agents, announced it has raised $25 million USD in Series B funding. The round was led by FRAMEWORK with participation from Inovia Capital,…
SmartBug Media® — HubSpot’s most decorated Elite Partner in the world and the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle — today…
Coforge Limited (NSE: COFORGE), a global digital services and solutions provider, today announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency…
JustPaid, the AI-powered, Y Combinator-backed leading revenue automation platform for B2B, has just announced the release of several new features – a major product update featuring new capabilities that enhance…
Launches first e-commerce stores with integrated CRM functionality, supported by full brand refresh Digital experience transformation firm Apply Digital has modernized the online presence of wellness brand Radiant Health in North America,…
