Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, announces RingCentral wins theOverall Best of Enterprise Connect award. RingCentral won for RingSense AI, a personal AI helper…
Quiq, the next-generation conversational customer experience (CCX) platform, is proud to announce that we have been chosen for inclusion in this year’s Enterprise Connect’s 2024 Innovation Showcase (EC24). Each year the Innovation…
Televerde, a global revenue creation partner supporting marketing, sales, and customer success for B2B businesses worldwide, today announced that it has become certified as a Most Loved Workplace® backed by the research and…
NICE (Nasdaq: NICE) today announced it has received Frost & Sullivan’s 2024 Best Practices New Product Innovation Award for its ongoing advancements in AI for Customer Experience (CX) solutions for businesses across Europe. Frost…
Adobe Summit – the world’s largest Digital Experience Conference – Adobe unveiled a suite of innovations for the enterprise that will empower brands to deliver one-to-one personalization at scale through…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the addition of Vonage Enhanced Noise Cancellation to Vonage Contact Center (VCC). This noise…
SurveyMonkey, a global leader in online surveys and forms, has announced the promotions of three executives: Jing Huang is vice president, artificial intelligence and machine learning; Katie Miserany is senior vice president…
Monarch Professional Services Group (Monarch), a Core10 division providing implementation and customer success services for leading financial service SaaS platforms, today announced Anthony Alexander has been named as Vice President, Operations and…
Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center workforce management solutions, are pleased to announce their strategic partnership. This collaboration will drive…
TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, and V7, a leading training data platform, announced their strategic partnership…
