• September 25, 2024
  • 2 minutes Read
Intradiem and CommunityWFM strategically partner

Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center workforce management solutions, are pleased to announce their strategic partnership. This collaboration will drive…

  • September 25, 2024
  • 3 minutes Read
TaskUs and V7 to enable Enterprise AI Product Delivery

TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, and V7, a leading training data platform, announced their strategic partnership…

  • September 25, 2024
  • 2 minutes Read
Umob partners with CleverTap to deliver personalised CX

CleverTap, the all-in-one engagement platform, announced its selection by Umob, the Netherlands’ premier super-mobility platform; Umob combines all-electric e-mopeds, scooters, bikes, cabs and public transport within one app. Through CleverTap’s…

  • September 25, 2024
  • 3 minutes Read
Market Force Information acquired by MCI in Landmark Deal

MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer Experience (CX) company specializing in solutions to enhance customer experience for businesses through a variety…

  • September 25, 2024
  • 2 minutes Read
Avaya announces enhanced Avaya Experience Platform™

Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, unified platform that encompasses Avaya solutions for customer experience…