Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Amitabh Misra as Chief Technology Officer (CTO), effective April 1, 2024. Misra will lead all R&D teams…
NICEannounced that Triple Impact Connections, a veteran-owned BPO firm based in the United States, has selected the industry-leading NICE CXone platform to help drive great customer service and long-term value. With the move to CXone,…
ASC Technologies, a leading provider of comprehensive recording and analytics tools, announces its successful certification for Webex Calling with Webex by Cisco, a leading provider of collaboration technologies powering hybrid work…
Invoca, the leading revenue execution platform for revenue teams, has won the CX Award for ‘Best Conversational Intelligence Solution’ of 2024. CX the leading international news publication honouring excellence in CX technology,…
GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Velocity Network. Velocity Network is focused on delivering an exceptional customer experience over an advanced…
Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several sessions during the upcoming global Adobe Summit 2024, to be held March 26-28 in Las Vegas, NV. Merkle is a global platinum…
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, reported financial results for its fourth quarter and fiscal year ended January 31, 2024. “We are pleased with Sprinklr’s fourth quarter…
Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, announces RingCentral wins theOverall Best of Enterprise Connect award. RingCentral won for RingSense AI, a personal AI helper…
Quiq, the next-generation conversational customer experience (CCX) platform, is proud to announce that we have been chosen for inclusion in this year’s Enterprise Connect’s 2024 Innovation Showcase (EC24). Each year the Innovation…
Televerde, a global revenue creation partner supporting marketing, sales, and customer success for B2B businesses worldwide, today announced that it has become certified as a Most Loved Workplace® backed by the research and…
