Caju AI, an innovator in Generative (Gen) AI-powered customer engagement, announced the integration of Proofpoint’s advanced Archiving and Compliance capabilities with Caju AI’s customer engagement platform. This collaboration provides enhanced conversation…
Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms in…
Getty Images, a preeminent global visual content creator and marketplace, has today released the report “Building Trust in the Age of AI.” This groundbreaking study aims to empower marketers and communications professionals by providing data-driven…
Highmark Health announced that Craig Riner has been appointed Executive Vice President and Chief Marketing Officer. In this role, he will oversee marketing, brand experience, advertising and customer engagement across the entire organization, including…
Tulip, the global leader in customer engagement solutions including Clienteling, Associate-Customer Communications and Appointment Management, is excited to announce the expansion of its platform with the addition of 10 new language capabilities.…
Verint®, The Customer Engagement Company™, announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing…
Kognitiv Corporation (“Kognitiv”) is thrilled to announce the addition of Kognitiv Amplify to its innovative omnichannel and omniaudience SaaS platform. This transformative AI-native, outcome-based paid media optimization software has been…
Braze the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced results for its fiscal year ended January 31, 2024. “Fiscal 2024 marked another significant year for Braze, as…
By embedding data provided by Twilio Segment’s ‘Golden’ Customer Profiles in Flex, employees have deeper insights into customer behaviors and preferences, enabling more tailored interactions This marks the first of…
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings more…
