Brand Engagement Network (BEN), an emerging provider of personalized customer engagement AI, and OSF HealthCare, an integrated health system caring for patients throughout Illinois and Michigan, announced a pilot partnership that will bring…
GPTBots.AI, the AI bot creation platform of Aurora Mobile Limited, introduces a groundbreaking AI Bot Development Platform, empowering businesses to effortlessly custom-build and train their own exclusive AI bots. Distinguished…
8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced 8×8 Operator Connect for Microsoft Teams, a purpose-built solution offering native Public Switched Telephone Network (PSTN) calling…
LivePerson, the enterprise leader in digital-first customer conversations, announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished…
Emplifi, a leading customer engagement platform, released data that compares TikTok video ad performance against Facebook and Instagram Reels ads. From Q1 2023 through Q2 2024, Emplifi’s data shows TikTok video…
Yext, Inc., the leading digital presence platform for multi-location brands, announced the launch of Yext Social, a cutting-edge AI-powered social media management solution that transforms how brands manage local customer engagement at…
Yext, Inc., the leading digital presence platform for multi-location brands, announced the launch of Yext Social, a cutting-edge AI-powered social media management solution that transforms how brands manage local customer engagement at…
Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, announced the global availability of Rich Communication Services (RCS) messaging via its Programmable Messaging and Verify APIs. RCS enhances…
Sales Focus Inc. (SFI), a leading provider of outsourced sales solutions, has generated $4.2 million in revenue for its inside sales clients during the first two business quarters of 2024. This milestone underscores…
Exotel, a leading provider of AI-powered customer engagement and experience solutions, successfully concluded its flagship event, EngageX 2024, in Riyadh, Saudi Arabia, with the introduction of the all-new Ameyo by Exotel.This marks a new chapter…
