Highmark Health announced that Craig Riner has been appointed Executive Vice President and Chief Marketing Officer. In this role, he will oversee marketing, brand experience, advertising and customer engagement across the entire organization, including…
Tulip, the global leader in customer engagement solutions including Clienteling, Associate-Customer Communications and Appointment Management, is excited to announce the expansion of its platform with the addition of 10 new language capabilities.…
Verint®, The Customer Engagement Company™, announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing…
Kognitiv Corporation (“Kognitiv”) is thrilled to announce the addition of Kognitiv Amplify to its innovative omnichannel and omniaudience SaaS platform. This transformative AI-native, outcome-based paid media optimization software has been…
Braze the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced results for its fiscal year ended January 31, 2024. “Fiscal 2024 marked another significant year for Braze, as…
By embedding data provided by Twilio Segment’s ‘Golden’ Customer Profiles in Flex, employees have deeper insights into customer behaviors and preferences, enabling more tailored interactions This marks the first of…
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings more…
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced several new AI features across its platform designed to inspire marketers’ creativity and increase efficiency in delivering more…
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced it has been recognized as 2024 Adobe Digital Experience ISV Resell Partner of the…
Tulip, a leading cloud-based retail customer engagement platform provider, is excited to announce the extension of its partnership with 7 For All Mankind, the renowned American denim brand. This strategic decision underscores…
