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The relationship, which began in 2017 with the rollout of Toshiba’s point-of-sale hardware solutions across Matalan’s store estate, now progresses as Matalan becomes the first retailer in the United Kingdom…
NuORDER by Lightspeed, a leading B2B commerce platform powering wholesale buying and selling, has been selected by NK Retail, operating within NK, a world-class department store and one of Scandinavia’s leading luxury…
TCN, a leading global provider of cloud-based contact center solutions, announced the enhancement of its Business Intelligence (BI) features, seamlessly integrating advanced analytics and reporting directly into its contact center software with a…
Simbe, the market leader in retail shelf digitization, announced a strategic partnership with DeCicco & Sons, one of New York’s most respected family-owned grocery chains. The partnership brings Simbe’s Store Intelligence™ platform…
Comscore, a global leader in measuring and analyzing consumer behavior, announced an expanded partnership with ShowSeeker, the ad tech company behind Pilot®, a cloud-based campaign and order management platform. This collaboration brings…
800.com, a cloud-based call tracking provider trusted by over 45,000 small businesses, announced a new integration with Google Ads. This release enables businesses to directly connect phone calls with their…
Cresta, the leading contact center artificial intelligence (AI) platform for human and AI agents, has been named a Leader in The Forrester Wave™: Conversation Intelligence Solutions for Contact Centers, Q2 2025. The report…
More than 1 in 3 consumers across age groups prefer searching on social platforms first for product reviews and recommendations 76% of users say social content influenced a purchase in…
Environics Analytics (EA) announced today that Bell Media has joined the growing list of publishers who are implementing LiveRamp’s Authenticated Traffic Solution (ATS) as a secure way of bringing identity…
Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in January and February 2025…
