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Wholesale agreement gives more than 5,000 channel partners access to RingCentral’s AI communications platform, marking the company’s first wholesale partnership in Italy Allnet.Italia has entered into a strategic partnership with…
Published setup guide outlines how Shopify merchants can connect consent management with client-side tags and server-side tracking destinations Elevar has published documentation for integrating Captain Compliance’s consent management platform with…
Research finds 96% of UK consumers are open to brand loyalty, but retailers are underinvesting in delivery, product quality, and returns experiences that encourage it UK retailers may be investing…
New platform combines AI-driven issue investigation, omnichannel customer service, and support analytics in a unified workspace Hiver has launched Hiver Omni, an agentic AI-powered omnichannel customer service platform designed to…
The 37-page guide and workbook outlines a practical framework for creating content suited to traditional search engines, AI-generated answers and voice search SmallBizSEO, a search engine optimization provider focused on…
The airline plans to use AI-powered content management and personalization to improve passenger communications across websites, mobile apps and other digital channels EgyptAir, Egypt’s national airline, has selected Sitecore’s AI-powered…
Enhanced migration tools, expert services and flexible commercial models aim to reduce the cost, complexity and risk of consolidating legacy customer communications systems Smart Communications, a customer engagement technology provider…
Oversubscribed round co-led by Mudita Ventures and Collide Capital will support product development, broader platform coverage and enterprise growth GUDEA, an AI-powered narrative intelligence platform that describes itself as the…
New mobile app captures in-person meetings, customer calls and conference conversations, converting them into follow-ups, deal updates and team actions Reevo, an AI-native sales platform, has launched a mobile app…
Leadership changes aim to strengthen strategic execution, identify growth opportunities and drive long-term value creation across the global communications business 8×8, Inc. (NASDAQ: EGHT), a provider of business communications solutions,…
