• September 17, 2024
  • 5 minutes Read
Vonage Launches Rich Communications Services

Vonage,a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and…

  • September 16, 2024
  • 5 minutes Read
8×8 Adds Video Engagement to 8×8 Contact Center

8×8, Inc., a leading business communications, CX and CPaaS platform provider, announced expanded availability of Video Elevation capabilities for 8×8 Contact Center. The new digital engagement capabilities enable contact center…

  • September 16, 2024
  • 2 minutes Read
Bucher + Suter Introduces b+s Elevate

Bucher + Suter announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud…