Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops…
Intradiem, the leading provider of contact center automation solutions for customer service teams, recently announced that Jennifer Lee has been named to the position of President and Co-CEO, which she will serve…
Allant Group LLC, a Customer Data Orchestration company, announces the addition of Speedeon life event data to its Audience Attribute Marketplace, giving Allant clients the ability to further improve their…
Argmax, a leader in AI service provision, is proud to announce the acquisition of Ginzi, an innovative startup specializing in AI solutions for customer support teams. This strategic acquisition marks a significant…
TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced an expansion…
Kodif has been selected to participate in the Google for Startups Accelerator: AI First. This prestigious program, designed specifically for startups in the U.S. and Canada leveraging AI to drive innovation and responsible growth,…
Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that contact centers across multiple industries are deploying Verint Bots to identify optimum opportunities to upsell and cross-sell, resulting in significant sales…
Vonage,a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and…
Glance, a leading provider of Guided Customer Experience (CX) solutions, announced that its Guided CX™ platform is now available in AWS Marketplace, a digital catalog with thousands of software listings from…
Kleo, a prominent provider of EPOS systems and self-ordering kiosks, is excited to announce a new partnership with Londis, one of the UK’s most recognised convenience store chains. This collaboration…
