IntelePeer, a leading AI-powered Communications Automation Platform provider, has integrated with Microsoft Azure OpenAI Service to embed OpenAI GPT into the company’s Communications Automation Platform and Intelligent Virtual Assistant (IVA), SmartAgent™. With…
PROS® (NYSE: PRO), a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions, today announced that Todd McNabb has joined PROS as Chief Revenue Officer. Reporting…
Bounteous x Accolite, the digital innovation partner of the world’s most ambitious brands, and Persado, the Motivation Artificial Intelligence (AI) company, announced a strategic partnership that will harness Persado’s proprietary language knowledge base…
Five9, provider of the Intelligent CX Platform, announced the appointment of Steve Blood as Vice President of Market Intelligence and Evangelism at Five9. Based in Europe, Blood will focus on…
AI-powered contact center solutions help expedite customer support and automate tasks for water district serving approximately 1.7 million residents Las Vegas Valley Water District chooses multiple Talkdesk solutions to enhance…
Imagine a world where customers literally didn’t have to lift a finger to engage with their favorite brands. Many consumers already use basic voice commands with their phones or home…
Relate global conference, Zendesk announced the world’s most complete service solution for the AI era. With support volumes projected to increase five-fold over the next few years, companies need a system…
Global cloud communications platform Infobip is integrating GenAI solutions through Microsoft’s Azure OpenAI technology in its customer offer for the first time. In a world increasingly defined by AI transformation, businesses can…
Business transformation advisory firm Rossman Partners has released a core AI-enabled business advisory tool and service with the launch of Big Bet Leadership GPT. The specialized AI advisor guides and expedites strategic analysis,…
Cordial, the leading marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies like Tillys, Realtor.com and REVOLVE, reveals an enhanced server-to-server integration with Radar. This integration streamlines…
