Kodif has been selected to participate in the Google for Startups Accelerator: AI First. This prestigious program, designed specifically for startups in the U.S. and Canada leveraging AI to drive innovation and responsible growth,…
Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that contact centers across multiple industries are deploying Verint Bots to identify optimum opportunities to upsell and cross-sell, resulting in significant sales…
Vonage,a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and…
Glance, a leading provider of Guided Customer Experience (CX) solutions, announced that its Guided CX™ platform is now available in AWS Marketplace, a digital catalog with thousands of software listings from…
Kleo, a prominent provider of EPOS systems and self-ordering kiosks, is excited to announce a new partnership with Londis, one of the UK’s most recognised convenience store chains. This collaboration…
mPulse®, a leading provider of Health Experience and Insights (HXI) technology, announced it has acquired Zipari, Inc., a leader in healthcare consumer experience technology. The acquisition demonstrates mPulse’s continued execution of its…
Alation Inc., the data intelligence company, announced a partnership with Salesforce to deliver trusted, governed data across the enterprise. Alation provides a bidirectional integration that seamlessly delivers data governance and…
8×8, Inc., a leading business communications, CX and CPaaS platform provider, announced expanded availability of Video Elevation capabilities for 8×8 Contact Center. The new digital engagement capabilities enable contact center…
Barceló Hotel Group, the hotel division of the Barceló Group with more than 190 four and five-star urban and holiday hotels across 26 countries, is leveraging Tealium’s real-time CDP, built on Amazon Web…
Inspiro, a leading global CX outsourcing company, proudly announces that it has been awarded a Silver Stevie® Award in the Best Business Technology Pivot category at the 21st Annual International Business Awards®. This…
