TELUS International Survey for National Customer Appreciation Day
Imagine a world where customers literally didn’t have to lift a finger to engage with their favorite brands. Many consumers already use basic voice commands with their phones or home…
Zendesk unveils industry’s most complete service solution for AI era
Relate global conference, Zendesk announced the world’s most complete service solution for the AI era. With support volumes projected to increase five-fold over the next few years, companies need a system…
Infobip moving into the year of AI adoption
Global cloud communications platform Infobip is integrating GenAI solutions through Microsoft’s Azure OpenAI technology in its customer offer for the first time. In a world increasingly defined by AI transformation, businesses can…
Big Bet Leadership AI Boosts High-Stakes Business Decision-Making
Business transformation advisory firm Rossman Partners has released a core AI-enabled business advisory tool and service with the launch of Big Bet Leadership GPT. The specialized AI advisor guides and expedites strategic analysis,…
Cordial Integrates With Radar To Deliver Enhanced Geo-Location CX
Cordial, the leading marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies like Tillys, Realtor.com and REVOLVE, reveals an enhanced server-to-server integration with Radar. This integration streamlines…
FeedbackNow Launches New Platform and Raises Series A
FeedbackNow, the world leader in operational analytics for physical spaces, announced today their Series A round. The round was led by Motivate VC, Uncorrelated Ventures, and AI Growth Capital Partners.…
TELUS Digital Officially Launches Global Rebrand
TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) officially launched its global rebrand today, transitioning from TELUS International to TELUS Digital. The new name reflects the company’s commitment to providing a digital-first…
Transforming Podiatry PCC’s Innovative Texting Platform
Podiatry Content Connection (PCC) has been an innovator in content, technology, and digital marketing for podiatrists and chiropodists since 2013. With their SMS Scheduling & Communication platform, PCC uses the technology of SMS—a…
Kensington Stand Enhances Microsoft Surface Pro Experience
Kensington, a worldwide leader of desktop computing and mobility solutions for IT, business, and home office professionals, announced the launch of Elevated Stand for Surface, a sleek and compact accessory for…
Forrester Reveals CX Summit EMEA 2024 Agenda
Forrester announced the full conference agenda for its CX Summit EMEA event being held in London and digitally on June 24-26, 2024. Today, customers expect more personalised services that reflect their unique…
