Zoom Video Communications, Inc. recently demonstrated its advanced customer engagement technologies at the Customer Experience Management (CEM) Africa Summit 2024. Held from July 30 to August 1, 2024, at the Century City Conference…
GoTo, the company making IT management, support, and business communications easy, announced that WhatsApp, the most popular messaging platform in the world, has been added as a new Customer Engagement channel within GoTo Connect.…
Brand Engagement Network (BEN), an emerging provider of safe, personalized customer engagement AI, Vybroo, a company that connects brands with customers through innovative audio messaging strategies, and Farmacia Roma, a pharmacy chain based in…
MSG91, a leading name in the Customer Solution Platform, proudly announces the availability of its WhatsApp Business API solution. Trusted by over 30,000 global businesses, MSG91 continues to drive innovation and…
CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced they are partnering with Tollring to deliver advanced call analytics on…
Lightspeed Commerce Inc., the one-stop commerce platform empowering merchants to provide the best omnichannel experiences, proudly announces the release of its third annual Sustainability Report. This report continues Lightspeed’s mission to…
GOCare, a leading provider of digital experience software, is excited to announce a strategic partnership with Blue Stream Fiber. This collaboration will enhance digital customer engagement for Blue Stream Fiber subscribers through…
Imprint, the leading provider of modern co-branded credit cards, and Brooks Brothers, America’s oldest and most trusted retailer, today announced the new Brooks Brothers World Mastercard®. Brooks Brothers World Mastercard® cardholders…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of intelligent SIP capabilities for SIP Trunking customers. With just a few…
Zeta Global, the AI-Powered Marketing Cloud, announced the unveiling of a new solution, Zeta Media Engine, Powered by Snowflake. Zeta Media Engine is a privacy-first solution that uses Snowflake Data…
