LivePerson, the enterprise leader in digital-first customer conversations, announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished…
Emplifi, a leading customer engagement platform, released data that compares TikTok video ad performance against Facebook and Instagram Reels ads. From Q1 2023 through Q2 2024, Emplifi’s data shows TikTok video…
Yext, Inc., the leading digital presence platform for multi-location brands, announced the launch of Yext Social, a cutting-edge AI-powered social media management solution that transforms how brands manage local customer engagement at…
Yext, Inc., the leading digital presence platform for multi-location brands, announced the launch of Yext Social, a cutting-edge AI-powered social media management solution that transforms how brands manage local customer engagement at…
Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, announced the global availability of Rich Communication Services (RCS) messaging via its Programmable Messaging and Verify APIs. RCS enhances…
Sales Focus Inc. (SFI), a leading provider of outsourced sales solutions, has generated $4.2 million in revenue for its inside sales clients during the first two business quarters of 2024. This milestone underscores…
Exotel, a leading provider of AI-powered customer engagement and experience solutions, successfully concluded its flagship event, EngageX 2024, in Riyadh, Saudi Arabia, with the introduction of the all-new Ameyo by Exotel.This marks a new chapter…
Syniverse, the world’s most connected company®, is unveiling Real-Time Text Translations (RTT), an innovative new feature of its omnichannel messaging solution that will enable enterprises to message and interact with…
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX, its AI-enabled CX solution suite, was named a Bronze award…
Emplifi, a leading customer engagement platform, announced it is the 2024 recipient of Atlassian’s ‘Work Differently, Together’ award. Based on the concept that embracing diversity of thought and challenging the old ways…
