Branch, a full-stack insurance provider that uses data, technology and automation to make bundling home and auto insurance easier than ever has partnered with Liberate Innovations, Inc. to facilitate faster, easier…
CommBox, a leading enterprise-grade omnichannel, AI-powered customer experience platform, has today announced the completion of a $15 million growth investment round from PSG Equity, a leading growth equity firm that specializes…
Ketch, a Data Permissioning Platform for privacy operations and data activation, today announced the launch of the Ketch Partner Program, a strategic initiative to empower consulting firms, technology providers, law firms,…
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to announce the appointment of David Ruggiero as Senior Vice President of Sales for the North America region.…
Mitel®, a global leader in business communications, and Talkative, an innovative provider of AI customer service solutions, announced an expanded partnership that will bring leading generative AI (GenAI) tools to Mitel’s contact…
Verint®, The CX Automation Company™, announced that a top telecommunications company reported annual savings of more than $10.5 million by using the Verint Intelligent Virtual Assistant (IVA) to power their contact center…
IOTA Software Inc., a leading developer of industrial and business data visualization software, announced that it has secured $10.4 million in Series A2 funding led by the Altira Group with participation from…
Intermedia Cloud Communications, a leading global provider of AI-powered Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions to businesses and the partners that serve…
8×8, Inc., a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations and enhancements to the 8×8 cloud platform. The latest innovations include highly accurate…
NICE announced the launch of CXone Mpower SmartSpeak, an innovative AI-powered solution designed to break down language barriers and enable effortless global communication for businesses. Designed to enhance both customer and…
