• September 30, 2024
  • 2 minutes Read
MessageGears unveils product innovation

MessageGears, the leading data activation and engagement platform for enterprise brands, announced its latest product innovation: campaign prioritization powered by real-time, unified customer profiles. This breakthrough technology enables marketers to…

  • September 30, 2024
  • 2 minutes Read
KredosAi Announces Support for Rich Communications Services

KredosAi, a leading-edge provider of AI-powered communication solutions, announced the platform’s support of Rich Communication Services (RCS). This feature revolutionizes how businesses and consumers connect digitally, leveraging the full power of RCS…

  • September 27, 2024
  • 3 minutes Read
Twilio appoints Chris Koehler Chief Marketing Officer

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced that Chris Koehler has been appointed Chief Marketing Officer. Chris brings over 25 years of expertise in…

  • September 27, 2024
  • 3 minutes Read
Caju AI announced collaboration with Proofpoint

Caju AI, an innovator in Generative (Gen) AI-powered customer engagement, announced the integration of Proofpoint’s advanced Archiving and Compliance capabilities with Caju AI’s customer engagement platform. This collaboration provides enhanced conversation…

  • September 27, 2024
  • 3 minutes Read
Infobip and Nokia announced partnership

Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms in…

  • September 26, 2024
  • 2 minutes Read
Highmark Health appoints Craig Riner to EVP, CMO

Highmark Health announced that Craig Riner has been appointed Executive Vice President and Chief Marketing Officer. In this role, he will oversee marketing, brand experience, advertising and customer engagement across the entire organization, including…

  • September 26, 2024
  • 2 minutes Read
Tulip expands global capabilities with 10 new languages

Tulip, the global leader in customer engagement solutions including Clienteling, Associate-Customer Communications and Appointment Management, is excited to announce the expansion of its platform with the addition of 10 new language capabilities.…

  • September 26, 2024
  • 3 minutes Read
Verint announces Q4 FYE 2024 Results

Verint®, The Customer Engagement Company™, announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing…