Total Expert, the FinServ leader in customer engagement software, launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, two-way conversations with their customers in real time…
Total Expert, the FinServ leader in customer engagement software, launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, two-way conversations with their customers in real time…
Aurora Mobile Limited recently showcased its no-code AI Bot development platform, GPTBots, and its global customer engagement platform, EngageLab, at eCommerce Expo Asia, part of Tech Week Singapore on October 9-10, 2024, held at the Marina Bay…
Emplifi, a leading customer engagement platform, has released critical insights into social media advertising and customer care trends to help brands optimize their strategies ahead of the Black Friday/Cyber Monday shopping…
Verizon Business announced the findings of its fifth annual State of Small Business Survey, conducted by Morning Consult. Despite soaring concerns about their business’ financial security and personal job security, the survey…
Fetch, America’s No. 1 rewards app and leading consumer-engagement platform, today announced that it has surpassed visibility into $152 billion* in annual gross merchandise value (GMV) across US retail sales, making it…
Khoros, an award-winning leader in digital-first customer engagement software and services, and Cerby, the cybersecurity leader in protecting applications that lack support for identity and security standards, today announced a new partnership. Together, the…
Yext, Inc., the leading digital presence platform for multi-location brands, announced the launch of its expanded AI Review Generation solution. This powerful tool enables enterprises to request and manage reviews…
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced a strategic partnership with Parloa, a leading provider of generative AI automation solutions. Per the…
Blackpearl Group Limited has welcomed US-based Jyllene Miller to its Board of Directors, effective 9 September 2024. With over 25 years of experience spanning mid-market to Fortune 500 enterprises and game-changing startups, Miller…
