ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that ibex Wave iX Translate has earned the 2024 Generative AI Product of the Year Award, presented by…
Insider, a leading AI-native omnichannel experience and customer engagement platform, announced a $500 million Series E funding round led by General Atlantic, a leading global growth investor. Insider plans to further develop…
Reputation, the global leader in reputation performance management, continues to build momentum in the market with two awards that validate the company’s market leadership and organizational strength. The organization has…
Motivation AI company Persado announced that its enterprise AI platform has collectively driven more than $2.5 billion in additional incremental revenue for large financial services organizations in the past five years alone. Early adopters and innovators,…
Total Expert, the FinServ leader in customer engagement software, launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, two-way conversations with their customers in real time…
Total Expert, the FinServ leader in customer engagement software, launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, two-way conversations with their customers in real time…
Aurora Mobile Limited recently showcased its no-code AI Bot development platform, GPTBots, and its global customer engagement platform, EngageLab, at eCommerce Expo Asia, part of Tech Week Singapore on October 9-10, 2024, held at the Marina Bay…
Emplifi, a leading customer engagement platform, has released critical insights into social media advertising and customer care trends to help brands optimize their strategies ahead of the Black Friday/Cyber Monday shopping…
Verizon Business announced the findings of its fifth annual State of Small Business Survey, conducted by Morning Consult. Despite soaring concerns about their business’ financial security and personal job security, the survey…
Fetch, America’s No. 1 rewards app and leading consumer-engagement platform, today announced that it has surpassed visibility into $152 billion* in annual gross merchandise value (GMV) across US retail sales, making it…
