Global cloud communications platform Infobip today announces its predictions for 2026, spotlighting transformative trends set to redefine how businesses engage customers and operate across sectors. Central to these shifts are the mainstream…
Iterable, the AI-native customer engagement platform, today unveiled the latest breakthrough in its rapidly expanding agentic marketing suite: the Model Context Protocol (MCP) Server. This new access layer gives developers and…
Frost & Sullivan has honored Flytxt with the 2025 Global Company of the Year Recognition in the Global Agentic AI for Customer Experience (CX) industry. The recognition underscores Flytxt’s pioneering role in leveraging…
Spectrio, a leader in dynamic digital solutions that empower human engagement through content, innovation, and insights, announced the appointment of Peter Richardson as Vice President of Sales. Richardson brings extensive…
MoEngage, the insights-led customer engagement platform for consumer brands, today announced that existing investor Goldman Sachs Alternatives and new investor A91 Partners have invested $100 million as the company continues…
TradePending, a provider of customer engagement solutions for auto dealerships, today announced a new partnership with DriveCentric, integrating DriveCentric’s customer relationship management (CRM) system with TradePending’s AutoBio and Video customer…
Iterable, the AI-powered communication platform, today announced the appointment of Sam Allen as Chief Executive Officer and newest member of the Board of Directors, effective August 1, 2025. Allen will…
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it has been ranked as a Leader in the Frost Radar™ Customer Experience Management…
Voice Agent API Is Industry’s Only Offering That Delivers The Single, Real-Time API Experience Developers Love, Combined with Full Controllability Enterprises Need. No Need to Stitch Together STT, TTS, and…
Sobot, a leading AI customer contact solution provider, unveiled its “AI-First” strategy at a media launch event this month. The move elevates Sobot AI with five pillars, including Omnichannel AI,…
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