Birdeye, the highest-ranked AI platform for local brands, proudly concludes Birdeye View 2024, an award-winning virtual conference for local brands. Over the course of two action-packed days, attendees got a first look at…
Bucher + Suter announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud…
Jodie™, the first Inclusive Generative AI platform to combine artificial intelligence with a curated expert network, has entered into an affiliate partnership with the Diversity Action Alliance (DAA), a coalition of public…
Northern Light launched an expansion of the generative AI (GenAI) capabilities available in its SinglePoint™ knowledge management platform for market research and competitive intelligence. Now users can, with a single click, invoke…
Innovid, an independent software platform for the creation, delivery, measurement, and optimization of advertising across connected TV (CTV), linear, and digital, announced the launch of its in-platform QR code solution.…
Brightcove , the world’s most trusted streaming technology company, announced the introduction of the Brightcove AI Suite, a multi-faceted product launch designed to shape the future of video and engagement…
Bridgeline Digital, Inc., a global leader in AI-powered marketing technology, announces its partnership with Human Element, Inc., a leading eCommerce services agency, to leverage Bridgeline’s HawkSearch AI technology to enhance customer…
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released its 2024 Customer Voices in Healthcare Report. The fifth edition of the report highlights the impact…
Zoho Corporation, a leading global technology company, launched a new version of Zoho Analytics—Zoho’s self-service BI and analytics platform. Among more than 100 other enhancements, Zoho Analytics has developed powerful…
NICE announced that Arrow XL, the UK’s largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE’s portfolio of next-generation CX AI technologies. The move to…
