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ISG highlights the company’s strengths in AI-driven engineering, platform modernization, and customer satisfaction
Nagarro, a global provider of digital engineering and AI transformation services, has received multiple recognitions from Information Services Group (ISG), reinforcing its position as a key player in the digital engineering and enterprise transformation market.
The company was recognized as a CX Star Performer in the 2026 ISG Star of Excellence™ Digital Engineering Services study and was also named a Leader in the ISG Provider Lens™ 2026 Digital Engineering Services report for midsize providers in Europe.
The ISG Star of Excellence program evaluates technology and business service providers based on direct customer feedback, measuring overall customer satisfaction and service performance. Nagarro achieved a customer experience score significantly above the industry average, reflecting strong client confidence in the company’s ability to deliver digital transformation initiatives.
According to ISG’s assessment, Nagarro’s strengths lie in its ability to combine product strategy, experience design, software engineering, data expertise, and artificial intelligence capabilities to help organizations accelerate innovation and modernize digital ecosystems. The company was also recognized for its work in cloud-native development, platform engineering, AI-enabled user experiences, and large-scale enterprise transformation programs.
In the Provider Lens report, Nagarro earned leadership positions in key digital engineering categories, including Augmented Design & R&D Services and Integrated Platform & Application Services. The recognition highlights the company’s focus on combining engineering expertise with AI-powered development approaches to improve efficiency, scalability, and business outcomes.
Industry analysts noted that enterprises are increasingly seeking technology partners capable of integrating artificial intelligence into product development, operations, and customer experiences while maintaining strong governance and business alignment. Nagarro’s approach emphasizes the combination of advisory services, engineering capabilities, and AI-driven innovation to help organizations adapt to evolving market demands.
Company leadership stated that the growing adoption of agentic AI and intelligent automation is reshaping how businesses make decisions, develop products, and manage operations. As organizations pursue long-term digital transformation strategies, demand continues to rise for partners that can provide both technical expertise and strategic guidance.
The latest recognitions underscore Nagarro’s continued investment in AI-native engineering practices, digital modernization, and customer-centric innovation. They also reflect the broader industry shift toward combining advanced technology, automation, and engineering excellence to create more agile and future-ready enterprises.
With organizations across industries accelerating their digital transformation efforts, Nagarro remains focused on helping clients modernize platforms, streamline development processes, and unlock new opportunities through AI-powered business innovation.
