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Cresta, the leading contact center artificial intelligence (AI) platform for human and AI agents, has been named a Leader in The Forrester Wave™: Conversation Intelligence Solutions for Contact Centers, Q2 2025. The report…
More than 1 in 3 consumers across age groups prefer searching on social platforms first for product reviews and recommendations 76% of users say social content influenced a purchase in…
Environics Analytics (EA) announced today that Bell Media has joined the growing list of publishers who are implementing LiveRamp’s Authenticated Traffic Solution (ATS) as a secure way of bringing identity…
Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in January and February 2025…
At ARBA Retail Systems, we’re leading the way in transforming retail technology with the power of AI and artificial intelligence. Our innovative point-of-sale (POS) software doesn’t just help you manage sales — it uses AI-driven…
Cirrus Insight, the industry-leading sales productivity platform, is excited to announce the new and vastly improved release of its Buyer Signals functionality. Building on the foundation of previous tracking capabilities, this…
SmartBug Media® — HubSpot’s most decorated Elite Partner in the world and the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle — today…
TextUs, the industry leading text messaging platform that transforms how businesses convert leads into revenue, is pleased to announce the addition of Chad Prezlomski as Senior Vice President of Revenue…
Mediafly, the revenue enablement company, announces the acquisition of Appinium, the top learning management system in the Salesforce AppExchange. The deal closed in April and all Appinium employees and executives have…
TVEyes, a global trailblazer in media intelligence, has announced the launch of Insight, a next-generation monitoring suite for audio and video intelligence. Insight is a powerful new platform that unifies…
