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Kustomer, the innovative AI-powered customer service platform known for personalizing every interaction through connected, efficient and proactive customer service, today unveiled its “2024 AI and Customer Service Index,” which provides an in-depth analysis of…
Horatio, the modern outsourcing company disrupting the way companies work through cutting-edge CX services to transform business efficiency, launched their first OOH campaign in New York City where the company is…
BRANDED, a leading digital consumer products platform and acquirer of disruptive challenger brands, and Heyday, a pioneer in digital brand creation, have reached an agreement for BRANDED to acquire Heyday and…
Vimeo, the world’s most innovative video experience platform for creators and enterprises, announced the appointment of technology veteran Robert (“Bob”) Petrocelli as Chief Product & Technology Officer, effective September 9,…
Intention.ly, the growth engine design consultancy transforming the way finserv and fintech companies go-to-market, has been chosen from the financial services industry to join the exclusive 2024 cohort of the HubSpot Partner Advisory…
Qloo, the leading AI for predicting global consumer tastes and preferences, has hired seasoned technology executive Jim Jansen as Chief Revenue Officer. The move to strengthen its executive leadership team follows a…
The Coalition for Content Provenance and Authenticity (C2PA) announced that Meta is continuing its commitment to content provenance by joining the organization as a new steering committee member. As a…
Glance, the leader in Guided CX™ solutions, released new data about the adoption of its Guided CX platform. From 2020 to 2024, Glance Guided CX sessions — in which businesses…
OpenX Technologies, Inc., one of the world’s leading omnichannel supply-side platforms, announced the promotion of Matt Sattel to chief revenue officer. In this new role, Sattel will continue to lead…
NICE announced that it has been named the undisputed leader in Metrigy’s CCaaS MetriRank 2024 report, out of the top 10 vendors ranked. NICE was also named the top leader…
