Bucher + Suter Introduces b+s Elevate
Bucher + Suter announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud…
JodieAI, DAA Offer Generative AI to Network of Communication Leaders
Jodie™, the first Inclusive Generative AI platform to combine artificial intelligence with a curated expert network, has entered into an affiliate partnership with the Diversity Action Alliance (DAA), a coalition of public…
Northern Light Expands Generative AI Capabilities in SinglePoint
Northern Light launched an expansion of the generative AI (GenAI) capabilities available in its SinglePoint™ knowledge management platform for market research and competitive intelligence. Now users can, with a single click, invoke…
Innovid announced the launch of its in-platform QR code solution
Innovid, an independent software platform for the creation, delivery, measurement, and optimization of advertising across connected TV (CTV), linear, and digital, announced the launch of its in-platform QR code solution.…
Brightcove Unveils the ‘Brightcove AI Suite’
Brightcove , the world’s most trusted streaming technology company, announced the introduction of the Brightcove AI Suite, a multi-faceted product launch designed to shape the future of video and engagement…
Human Element and Bridgeline Bring AI Search to B2B and B2C Merchants
Bridgeline Digital, Inc., a global leader in AI-powered marketing technology, announces its partnership with Human Element, Inc., a leading eCommerce services agency, to leverage Bridgeline’s HawkSearch AI technology to enhance customer…
Authenticx Demonstrates How Conversation Data is Reshaping Healthcare
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released its 2024 Customer Voices in Healthcare Report. The fifth edition of the report highlights the impact…
Zoho Launches AI-Rich, Highly Extensible Version of Zoho Analytics
Zoho Corporation, a leading global technology company, launched a new version of Zoho Analytics—Zoho’s self-service BI and analytics platform. Among more than 100 other enhancements, Zoho Analytics has developed powerful…
Arrow XL Taps NICE CXone for AI-Powered CX and Full Digital Portfolio
NICE announced that Arrow XL, the UK’s largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE’s portfolio of next-generation CX AI technologies. The move to…
Vidyard AI Avatars Accelerate Personalized Videos for Sales Teams
Video messaging leader Vidyard announced significant enhancements to its hyper-realistic AI Avatars that make developing and delivering hundreds of customized sales videos faster than it once took to record one.…
