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Nico engages, qualifies, and converts leads 24/7 across voice and SMS, helping businesses book appointments, increase sales, and maximize revenue.
Invoca, the AI-powered leader in revenue execution, has introduced Nico, a new AI revenue conversion agent designed to transform marketing-generated phone, web, and text leads into appointments, sales, and revenue. Operating across voice and SMS channels, Nico responds instantly when consumers call, text, or submit forms, qualifying intent, booking appointments, and routing inquiries to the appropriate human agents.
As AI continues to move into high-value customer interactions, businesses face increasing pressure to respond quickly to prospective customers. According to Invoca, 56% of consumers expect a response within one hour of submitting a form, yet only 36% receive one. Nico aims to close that gap by providing immediate, personalized engagement while connecting every customer conversation directly to the marketing source that generated it.
“The buyer journey is broken. Consumers fill out a form and hear nothing back. They call a business and no one answers,” said Peter Isaacson, CMO of Invoca. “Nico is the AI agent purpose-built to close that gap, connecting every channel, every media dollar, and every outcome so each conversation ties back to the revenue it creates.”
Designed for industries such as healthcare, home services, financial services, insurance, automotive, and telecommunications, Nico is trained using each organization’s own first-party data and best-performing customer conversations. This enables the AI agent to deliver personalized interactions that align with a brand’s voice while leveraging proven sales and conversion strategies.
Nico engages prospects across multiple channels, including website forms, inbound calls, Google Local Services Ads, and digital lead forms from platforms such as Google Ads, Meta, Yelp, and Angi. The platform integrates with major business systems, including Salesforce, HubSpot, and NexHealth, allowing organizations to automate lead capture, appointment scheduling, and follow-up processes.
Beyond appointment booking, Nico can answer customer questions, re-engage prospects who abandon scheduling processes, route high-intent leads to live representatives, filter non-qualified inquiries, and escalate support requests when necessary. The platform also provides full attribution, enabling marketers to measure which campaigns and channels are generating revenue.
Early deployments have already demonstrated results. University Hospitals reported that Nico recovered 25 appointments during its first night of operation. The organization also highlighted the AI agent’s ability to appropriately handle an unexpected patient assistance request by directing the individual to seek help from hospital staff.
With the launch of Nico, Invoca is expanding its AI-powered revenue execution platform, helping businesses deliver faster customer responses, improve lead conversion rates, and connect marketing investments directly to revenue outcomes.
