Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, has been named to the Forbes Cloud 100 for the sixth consecutive year.…
A new report from software marketplace Capterra reveals that over half of U.S. businesses now use AI-enhanced customer service software, such as chatbots and virtual assistants, to improve customer experience and operational efficiency. However,…
Scribd, Inc., a multinational technology company focused on the written and spoken word, announced a beta version of Ask AI, a new AI-powered tool designed to enhance the customer experience for the…
Hammerspace, the company orchestrating the next data cycle, announced that Chris Lisica, a long-time trusted advisor to customers and leader in managing global customer success teams, has been appointed as…
KUBRA, a leading customer experience management solutions provider, is pleased to announce the launch of its Customer Experience (CX) Transformation services for utilities in North America. Through this initiative, KUBRA will work…
Today, the leading creative data company, Vidmob, is excited to announce the appointment of two new hires based in New York, Zakiyaa Amatullah-Wali as Director of Customer Success, and Xuan Pham, Director, Revenue…
Inspiro, a leading global CX outsourcing company, is excited to announce that it has won three Gold awards from the prestigious Globee® Awards. Inspiro received a Gold award at the 9th Annual 2024…
GoodData, the leader in Data as a Service (DaaS) analytics infrastructure, announced the closing of a $45 million credit facility from J.P. Morgan. Building on the company’s recent adoption momentum…
