ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it has been ranked as a Leader in the Frost Radar™ Customer Experience Management…
Local Dominator has launched a powerful product upgrade designed to simplify and supercharge local SEO for professionals and agencies: Local Dominator’s Google Business Profile (GBP) Scan Analyzer Tool and SEO…
Botpress, a platform for building and deploying AI agents, announced it has raised $25 million USD in Series B funding. The round was led by FRAMEWORK with participation from Inovia Capital,…
ValueSelling Associates, Inc. announced the launch of Val, the first ValueCoach AI™ avatar, representing a breakthrough in AI-powered sales coaching that integrates a value-based sales methodology with personalized, real-time skills…
In a digital world where speed, personalization, and efficiency define success, Target Dial is rapidly emerging as Canada’s top agency for cutting-edge AI voice solutions. Headquartered in Montreal and led by industry innovator…
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that it has acquired PackageRoute, a leading provider of final-mile carrier solutions. Based in the US, PackageRoute’s…
Dealer Alchemist, an industry leader in automotive digital marketing solutions, is proud to announce the appointment of Justin Saye as its new Chief Operating Officer (COO). With an impressive track…
Voice Agent API Is Industry’s Only Offering That Delivers The Single, Real-Time API Experience Developers Love, Combined with Full Controllability Enterprises Need. No Need to Stitch Together STT, TTS, and…
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, released new research indicating that nearly all businesses plan to incorporate artificial intelligence into their customer communications this…
Channel Factory, the global brand suitability and contextual advertising company, announced the promotion of Nico Greco as the company’s Chief Revenue Officer (CRO), North America. Most recently serving as SVP,…
