Netcracker Technology announced that it has launched a suite of Broadband Experience Solutions to help Cable MSOs quickly expand into new growth markets, including MVNO and B2B. The pre-packaged cloud-native…
Honeywell announced that it is working to develop an artificial intelligence (AI)-enabled Multi-Modal Intelligent Agent for Honeywell mobile devices powered by Qualcomm Technologies, Inc. The agent will allow workers and customers…
LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Chief Customer Officer Kevin Meeks. An established customer experience leader with a track record of success driving revenue and improvements…
Crescendo, creators of the first augmented-AI customer experience (CX) platform, announced the appointment of Zack Urlocker to a new company position as COO responsible for go-to-market activities reporting to CEO Matt…
Global digital transformation consultancy Kin + Carta today announced the launch of an Integrated Commerce Accelerator, designed to facilitate the rapid deployment of a modern composable commerce platform on Google Cloud and facilitate client data…
League, the leading healthcare CX platform, announced its recognition in three Gartner® Hype Cycle™, 2024 reports. The company was identified in three separate Gartner Hype Cycle reports, specifically in the Health…
Apollo Intelligence (Apollo), a leading global provider of high-quality, real-time insights to the life sciences and healthcare industries, announces the appointment of Tal Rosenberg as Chief Executive Officer. Rosenberg is a…
Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots platform, GPTBots.…
PolyAI, a pioneer in voice AI solutions for customer experience and service, announced a partnership with OpenTable, a global leader in restaurant technology, expanding PolyAI’s guest-led voice assistants to enterprise restaurants. Locations…
Introduction In marketing, financial output ought to be supported by tangible results, and data analytics has become inevitable. The analysis of different marketing tools and techniques, Marketing Mix Modeling (MMM), serves as…
