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Genesys has announced the appointments of Daniel Bailey as Senior Vice President, Global Strategic Partnerships, and Alexandre Oddos as Vice President, Global Ecosystem Activation. The leadership additions reinforce the company’s commitment to expanding its global partner ecosystem and accelerating AI-powered customer experience innovation.
The appointments support Genesys’ strategy of strengthening collaboration with technology partners, global systems integrators, resellers, and developers to help organizations connect AI, business workflows, enterprise data, and customer engagement across their operations.
Daniel Bailey will lead the company’s global strategic partnerships, focusing on deepening alliances, driving joint innovation, and expanding go-to-market initiatives that help customers maximize the value of AI-powered experience orchestration. He brings more than two decades of experience in cloud solution sales and partnership leadership.
Alexandre Oddos will oversee global ecosystem activation, leading partner enablement, engagement, and co-sell initiatives designed to accelerate customer success. His role will focus on expanding collaboration with technology partners and global systems integrators while driving broader market adoption.
The Genesys ecosystem includes leading technology and consulting organizations that help enterprises integrate AI capabilities into customer service, contact center, and digital experience strategies.
With these appointments, Genesys aims to strengthen its global partner network, enhance ecosystem collaboration, and help organizations deliver more connected, AI-driven customer and employee experiences.
