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Posh AI, a conversational and generative AI purpose-built platform for financial services that spans voice, digital, and knowledge channels, announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Posh AI with access to Jack Henry’s technical resources to enable Posh’s platform to integrate with Symitar®. The Vendor Integration Program is designed to help ensure that Jack Henry’s customers can easily deploy third-party products.
Posh’s platform integrates with Symitar via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions.
Posh’s integration with Symitar empowers customers with seamless access to real-time FAQ answers and secure, high-performance banking operations. Through the VIP program, customers benefit from a direct support channel and effortless access to a test environment, streamlining setup, upgrades, and ongoing maintenance for a hassle-free experience.
“Jack Henry’s Vendor Integration Program enables us to quickly deploy AI-driven assistants designed to provide seamless, intelligent member service—available whenever members need it.” – Kathy Sianis, VP of Strategic Relationships and Client Success.
Jack Henry’s VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.
