60% of consumers believe their data is misusedv
As many as 60% of consumers believe their personal data is routinely misused by companies, highlighting a significant mistrust towards corporate data handling practices. This is according to a study…
Contentful acquires content personalisation and experimentation firm Ninetailed
Contentful, a composable content platform, has signed a definitive agreement to acquire Berlin-based Ninetailed, a structured content personalisation and experimentation specialist. This move will allow Contentful to offer its customers…
HubSpot launches the first free tool for AI discovery
Customers and prospects are ditching traditional search in favour of researching with AI for quick, personalised answers, according to marketing specialist HubSpot. In fact, it says, usage of tools like…
Google introduces advanced AI advertising tools at Marketing Live
Google’s new creative tools and immersive ad formats made a big impact on digital marketing at Google Marketing Live. The annual event was in full swing in New York, where…
For the Seventh Time, FluentStream Makes the Inc. 5000
FluentStream, the preferred cloud communications provider by small and midsize organizations, has been named to the Inc. 5000 list of the fastest-growing private companies in America for the seventh consecutive…
Yellow.ai launches Analyze to elevate CX automation
Yellow.ai, a global leader in AI-first customer service automation, announced the launch of Analyze, a groundbreaking solution designed to improve bot interactions with in-depth conversational insights and advanced self-learning capabilities. Powered by…
ASAPP AI Solutions for the Contact Center Available in AWS Marketplace
ASAPP, a research-focused artificial intelligence cloud provider, has made its contact center AI software available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that makes it…
Fullstory Appoints Claire Fang as Chief Product and Technology Officer
Fullstory, a leading behavioral data company, today announced that Claire Fang has joined the company as its chief product and technology officer. Fang, who has over two decades of product…
BuzzRx® Selects QuestionPro to Enhance Research and CX Programs
BuzzRx, a free prescription discount service that allows users to find the lowest price on their medication instantly and save up to 80% at pharmacies nationwide, has selected QuestionPro, a global…
Authenticx Announces AI Solution Revolutionizing Adverse Event Reporting
Authenticx, the new standard in healthcare for listening at scale, today announced a next-generation solution and suite of AI models that can detect healthcare-specific reportable events. The innovative models revolutionize…
