IntouchCX, a global leader in contact center and technology solutions, has announced that it has been recognized as a Major Contender in Everest Group’s Conversational AI Products PEAK Matrix® Assessment 2024. The…
3CLogic, the leading Conversational AI and contact center solution provider for ServiceNow, proudly announces its achievement as the first and only current AI-powered Contact Center as a Service (CCaaS) provider to reach…
CallRail, the AI-powered lead intelligence platform, is celebrating the one-year anniversary of their innovation program, CallRail Labs. CallRail Labs’ innovative approach speeds the time to get AI innovation into the hands…
TEMVOX, a leading provider of AI-powered voice and chat bots, has announced the launch of its innovative AI solutions tailored for small and medium-sized enterprises (SMEs). This launch aims to…
Circuitry.ai, the leader in AI-powered decision intelligence solutions, announced the 24.2 product release with a focus on Service AIdvisor, an innovative conversational AI solution designed for manufacturers and their service network to…
Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced Express for its XO (Experience Optimization) Platform. The new XO Express approach provides a simplified and approachable way for non-technical…
HouseCanary, Inc. (“HouseCanary”), a national brokerage known for its innovation and accuracy of real estate information, today announced the beta launch of CanaryAI, a conversational AI tool designed to chat with anyone…
Mechanoid, a leader in business optimization and automation solutions, has announced the launch of its new software aimed at transforming small business marketing and sales through automation and artificial intelligence (AI).…
CallRail, the AI-powered lead intelligence platform, announced AI-driven, multi-conversation insight capabilities. This first of its kind capability takes AI generated insights to a deeper level by analyzing up to 100…
Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports, featuring historic findings that indicate the increased…
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