InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced the general availability of AI-powered Active Listening Agents, a new, configurable version of its award-winning Active Listening feature. Active Listening…
Just six months after appointing a new CEO and rejuvenating its Board of Directors, RateMyAgent, a leading player in the real estate review and reputation management industry, is excited to…
Ascenda, the world’s most connective rewards ecosystem, announced the launch of its new loyalty-as-a-service offering. The groundbreaking model challenges established industry norms and maximizes business outcomes for financial institutions through effortless access…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has launched Vonage Contact Center (VCC) Intelligent Workspace, an AI-powered new agent experience built…
Visa, a global leader in digital payments, announced that it has entered into a new strategic partnership with Analytic Partners, a global analytics solution provider. Together, Visa and Analytic Partners plan…
Iterable, the AI-powered customer communication platform, announced the rapid success of its GenAI Journey Assist – the market’s first prompt-based journey builder. Iterable customers are seeing tangible ROI from Journey Assist, including a 25%…
Antavo, the AI-powered Loyalty Platform, has announced the launch of Timi AI, a revolutionary AI agent based on the company’s senior business analyst, Timi Garai. Timi AI supports every stage of loyalty…
InRule Technology®, an AI decisioning company providing integrated decisioning, machine learning and process automation software to the enterprise, has bolstered its leadership team with the addition of Kevin Goldman as…
Hype about AI gives way to skepticism with consumer trust in short supply Feedback reaches a new low as consumers increasingly stay silent about their experiences Today’s fickle consumers are…
Managed Direct Response, a leading provider of comprehensive marketing solutions, is thrilled to announce significant business growth driven by our satisfied clients’ unwavering support and trust. Managed Direct Response has…
