PolyAI, a global leader in voice AI solutions for customer experience and service, reveals that 65% of Americans prefer a phone call as their primary method of contacting customer service…
RingCentral, Inc. (NYSE: RNG), a leading global provider of AI-powered trusted communications, and Cox Business, a leading provider of advanced cloud, managed IT and fiber-based network solutions, today announced a new…
AgentExchange empowers partners, developers, and the Agentblazer community to build and monetize agentic AI components, fueling the next generation of businesses in the $6 trillion digital labor market AgentExchange includes…
Amperity, an AI-powered customer data cloud, today announced Dr. Martens, an iconic British brand, has selected its platform to support its global data and marketing operations strategy. This strategic move enables…
Today, the leading premium global digital out of home (DOOH) supply-side platform, VIOOH, announced a new nationwide programmatic media owner partnership in France. Collaborating with French advertising network Turnadon, VIOOH…
Bloomreach, the platform fueling limitless ecommerce personalization, today announced the continued growth of its global footprint as it expands its presence in the Asia-Pacific region, welcoming Kris Fagan as its…
Limelight Inc. is a global leader in programmatic advertising, offering a white-labeled platform used by hundreds of ad networks, agencies, and publishers to drive profitability and performance. We are thrilled to…
Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX Summit EMEA event, scheduled to take place in London and digitally on June 2–4, 2025. In today’s competitive market, customers expect…
Voiso, a leading provider of AI-driven contact center solutions, is addressing a growing crisis in the customer service and sales industry: agent burnout. With 77% of customer service agents reporting…
The digital advertising industry is currently undergoing revolutionary changes that have AI at its core. AI capabilities drive dynamic changes in programmatic video advertising since this automated video advertisement system…
