Frost & Sullivan has honored Flytxt with the 2025 Global Company of the Year Recognition in the Global Agentic AI for Customer Experience (CX) industry. The recognition underscores Flytxt’s pioneering role in leveraging…
Competitive Strategy Leadership Recognition in the Business Process Outsourcing (BPO) Customer Experience (CX) Outsourcing Industry for its AI-enabled Revenue-as-a-Service sales solution. Frost & Sullivan’s independent analysis highlights TP’s ability to…
Trilliad, a market-leading growth services provider, today announced the findings of its comprehensive “2025 Trilliad Sustainable Growth Study,” revealing that collaboration across internal teams is vital for B2B organizations seeking…
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, released new research indicating that nearly all businesses plan to incorporate artificial intelligence into their customer communications this…
Meltwater, a global leader in media, social and consumer intelligence, announces a partnership with 8×8, Inc.through the 8×8 Technology Partner Ecosystem, empowering businesses to connect with customers through social media more…
NuORDER by Lightspeed, a leading B2B commerce platform powering wholesale buying and selling, has been selected by NK Retail, operating within NK, a world-class department store and one of Scandinavia’s leading luxury…
800.com, a cloud-based call tracking provider trusted by over 45,000 small businesses, announced a new integration with Google Ads. This release enables businesses to directly connect phone calls with their…
Cresta, the leading contact center artificial intelligence (AI) platform for human and AI agents, has been named a Leader in The Forrester Wave™: Conversation Intelligence Solutions for Contact Centers, Q2 2025. The report…
Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in January and February 2025…
TextUs, the industry leading text messaging platform that transforms how businesses convert leads into revenue, is pleased to announce the addition of Chad Prezlomski as Senior Vice President of Revenue…
